Skip to content

Customer Stories

Home » Customer Stories

View two of our key customer stories:

In August of 2016 the University of Oregon officially opened its $19 million state of the art Marcus Mariota Sports Performance Center and Lift and Store is proud to have been able to install several different types of lifts at the complex.

Recruiting at the Division 1 level is crazy competitive and the quality of facilities is part of the “WOW” factor for 18 year olds, their families and the small army of coaches and students who make the program run.

Thanks to Space Saver Specialists in Portland, Oregon, Lift and Store is part of that WOW for Oregon. With a series of Tilt N Store lifts for Ducks-branded laundry carts as well as heavy duty ramp equipped cages for off season storage, LNS helps make the Mariota center more efficient.

For us, the key was being part of the ‘front of the house’ experience at the center,” said Shawn Jone, COO. “We do heavy lifting in the back office at more than 8,000 locations in three countries. Being upfront and part of the branding was really cool for us.

As Lift and Store expands its reach, the company is creating more ways to create space for its customers.


Watch a Video of the Tilt in Action!

With more than 700 assembled bikes in stock and on the floor, Center Cycle in Renton, WA uses its inventory to broaden its reach and sales.

Over the past five years I’ve reduced the number of manufacturers I deal with from four to two,” says General Manager, Dave Groom. “At the same time though, the types and styles of bikes from these manufacturers has more than doubled.”

Center Cycle has grown sales by 4x over the past five years and Groom attributes that growth to his availability of pre-assembled inventory.

Lift and Store has enabled me to keep that inventory in the showroom, organized and ready for sale,” says Groom. With four bike lifts prominently in the front of his store, Groom has recently added a fifth to help manage his repair shop workload.

According to Jay Townley, partner at Gluskin Townley Group, a prominent bike industry consultancy, improving customer experience and intimacy are key for bike shops to differentiate themselves. “We are constantly working with owners and their architects to design stores that are inviting and encourage customers to linger,” Townley says.

Safety and Security are Also Key
The Lift and Store product offers other benefits to Center Cycle. Groom was paying more than $850 per month to rent three nearby storage spaces for pre-built bikes. Not only was this space expensive, but the insurance on each unit only covered $5,000 in loss or damage.

Just two of my high end bikes cost that much,” Groom says. “And that inventory was off premise, not in my shop.”

Higher Sales, Better Profits
In the end, Groom credits Lift and Store with helping Center Cycle decrease operating costs and increase volume and profits. “The payback is there,” he says. “And the machines have been bullet proof since I installed the first one in 2005.”

Ready to Connect With Us and Get Started?

Let us know about what you need and we'll focus our response on you.